Wiebke (wiebke) wrote,

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I am rarely actually ANGRY (I think "annoyed" or "highly irritated" usually covers it) but right now I am rip ROARING mad!

Two weeks ago, I dutily went to SunTrust Bank and set up a personal checking account, to compliment my business account and so I could easily pay myself just by transferring. I did this at the beginning of the month so it would be all set up and I could cancel my stupid Bank of America account and put all the money in the new account. Which I did.

So two weeks later, I haven't received anything from the bank -- no checks, no debit card, no password for access to online banking. So I have, in effect, no way to actually spend my money (unless I go to bank ask nicely).

This has been bothering me for a few days but not wanting to be impatient, I hadn't called the bank about it. Well, today I call and GUESS WHAT, for some completely BIZARRE reason, they have my address for that account as being 20 Marietta St, which is NOT where I live, but the place I moved out of almost 3 years ago! And an address, I must add, which I NEVER gave the bank, since I didn't have any accounts with them until last summer.

Anyway, so my checks and all must've gone THERE, but I didn't hear anything from those people who live there (weird, since they have been really great about bringing over any stray mail) so fuck that. Customer service says to go to the bank and they can get it all settled for me. And if I don't get my checks by the end of the month (which would be HANDY, since I do have a mortage, condo fees, credit balance, etc. to pay), they can do it with a cashier's check for me.

I HATE this. I hate when I have to get fucked over for something that's not even my fault and which the bank can't explain. Like WHY did they have my OLD address? When I set up the account, the guy said he was just copying over the info from my existing business account, which I know has all the right info (and Customer service verified this on teh hone), so WHAT THE FUCK?! Like... what, did they just randomly get a credit check and put in my old address? I TOTALLY don't get this and it PISSES ME OFF.

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